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Rozumím
Nepoužité zboží dobře zabalte, přiložte fakturu (dodací list), kde napište číslo účtu pro navrácení peněz nebo můžete vyplnit přiložený vzorový formulář na adresu :E-SHOP
Zboží lze vrátit také na jakoukoliv prodejnu Hannah, Rock Point KEEN Concept Store vzorový formulář Neinformujeme zákazníky o převzetí balíčku na sklad. Informaci o zpracování obdržíte formou emailu s přiloženým dobropisem dle zákonné lhůty nejpozději do 14 dnů.
Přes e-shop výměnu zboží zatím neumíme, takže ho je potřeba vrátit - viz. vrácení zboží . Můžete si vytvořit novou objednávku.Hananh Rock Point KEEN Concept Store
JAK ZÍSKÁTE SVÉ PENÍZE ZPĚT?
Peníze Vám budou vráceny zpět převodem na Váš účet nebo při platbě kartou zpět na účet, ze kterého byla platba uhrazena, a to nejpozději do 14 dnů po přijetí zbož í.
Čisté zboží dobře zabalte, přiložte fakturu (dodací list), kde napište stručný popis vady a Vámi upřednostňovaný způsob vyřešení reklamace a zašlete na adresu :
Rock Point a.s. - E-SHOP REKLAMACE
Reklamované zboží můžete vrátit také na jakoukoliv prodejnu Hannah, Rock Point KEEN Concept Store
Podrobnější informace najdete v našich obchodních podmínkách reklamačním řádu .zákaznickou linku .
Provozní doba:
Pondělí - Pátek
8:00 - 16:30h
Už jen 1499 Kč a dopravu máte zdarma!
[]
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